Selina Cancun Laguna Hotel Zone, Cancun

Our stay at the hotel was a mix of ups and downs. The rooms felt a bit cramped like a jail cell, but we appreciated the comfy bed and AC. However, the noise level was quite bothersome. The service was a rollercoaster ride, from super apologetic to encountering an impolite response. The location, although close to the party zone, was perfect for those seeking a lively nightlife. The dining experience, while simple, was satisfying. Overall, it was a stay with its highs and lows.

The hotel has spacious, well-decorated rooms with large comfortable beds and proper functioning showers, but they lack safe boxes for sensitive items. The service is fantastic and friendly, although they could be more proactive with luggage assistance. The location is very nice, with a large swimming pool, but Google Maps may mislead you initially. The dining experience is delicious overall but could be improved, especially for breakfast. The facilities are basic but satisfying for a comfortable stay.

The hotel had nice and clean rooms, although a bit small, but unfortunately very noisy due to nearby hotel control room activities. The service was helpful with ferry information but overly strict with rules and ID checks. The location was convenient in the Hotel Zone but had issues with noise and access timings. The dining experience was pleasant until interrupted by an aggressive dog near the restaurant. Overall, a mixed experience with room quality and noise.

The hotel offered rooms that didn't quite match the pictures provided, and the staff wasn't helpful. However, the air conditioning was good despite the outside shower and toilet setup. The service was decent but with some power trips on minor matters. The location was great, with convenient access to the beach and other amenities. The dining options were limited and not the best. The facilities were satisfactory with some notable positives and negatives.

I had a pleasant stay at the hotel. The rooms were nice and clean, but a bit basic. The service was friendly, but not always readily available. The location was great, with plenty to do nearby. However, the dining experience could have been better with more variety and attentive staff.

The hotel's rooms were disappointing with no windows and in terrible condition, but the service was outstanding, offering free upgrades and friendly staff. The location was great for exploring Zona Hotelera with access to the beach, and the dining experience had limited options. The facilities were decent.

The hotel was a mixed bag for me. The rooms, despite being spacious and having essential air conditioning, were a bit damp due to the bathroom lacking a window, making my belongings feel sticky in the morning. On the bright side, the comfortable sleep thanks to the air conditioning was a big plus.

The hotel room was tiny, without a bathroom, and quite expensive for what it offered. The lack of available facilities left us with nothing to do except leave. However, the room itself was surprisingly nice.

The hotel is located in a great spot with easy access to the center of Zona Hotelera, buses, clubs, and the beach. The rooms are very basic with limited space and some noise disturbances at night. The service is a mix of unhelpful behavior and helpfulness, reflecting adjustment to new management. Dining options are varied but may have limitations, and some encounters with hotel pets can be unpleasant.

During our stay, we had a mixed experience at the hotel. The rooms were moldy and dirty, but there was a possibility to safely store my suitcase with diving equipment. The service had its ups and downs, with amazing and friendly staff but some were not welcoming. The location was convenient for exploring the area but had its imperfections. The dining experience started off well but turned negative due to an aggressive incident. Overall, the facilities were decent but had room for improvement.